Frequently Asked Questions


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🛍️ Products, inventory, and prices

All products sold on our website are authentic. We only source our products from genuine Japanese suppliers.

💳 Payment

All payments are secured on Nipponrama. We do our best to offer you prices in the currencies you know and to limit bank charges.

📦 Delivery and shipping costs

We are offering free shipping in more than 120 countries and territories around the world.

🧾 Customs taxes

Customs duties are taxes levied by a country's authorities on goods imported into its territory. These tariffs vary from country to country.

Nipponrama is not responsible for these additional costs. The entirety of these amounts is due to the authorities of the country to which you have your package delivered.

❓ Other questions

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